Shipping Policy
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in US.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
|
Location |
*Estimated Shipping Time |
Costs |
|
|
United States |
2-4 Business days |
Free shipping |
SHIPPING TIME
We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.
SHIPPING AREAS
The products can be delivered to the most of states in United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.
INTERNATIONAL SHIPPING
We are sorry that the international shipping service is not supported.
SHIPPING CARRIERS
We work with UPS, USPS and FedEx. Sorry but we don't accept requests to specify a certain carrier to deliver the package.
SHIPPING ORIGIN
The package will be shipped from one of our US warehouses closest to your location.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped.
DELIVERY TIME EXCEEDED
Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email contact@ridefaboard.com, we will check the situation with the carrier in time. Thanks for your understanding and support.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us via email contact@ridefaboard.com and we will do our best to help you out.