you have any question about product inquiry or tech support, please send email to

Here at FÄBOARD, we warranty our products to be free of manufacturing defects for 180-days from date of purchase. This Limited Warranty does not cover normal wear and tear, wheel, or any damage, failure or loss caused by improper assembly, maintenance, storage or mis-use.

1.Please do not open the battery box or any part because if it happens, we cannot figure out if it is because of the manufacturing defect or the improper assembly.

2.Please note that we have to receive the video proof about the product problems so that we can process the tech support. Only video proof(not photo) could work which is very important for us to figure out the component defections and ask for refund from our suppliers.